GO GREEN!
eStatements are
NOW Available to Members
Here are some
eStatements FAQs
Q: Will I continue to receive my printed statement in the mail if I sign
up for eStatements?
A: No. When you sign up for eStatements you will not receive a paper
statement in the mail. If you sign up for eStatements and decide you would
rather go back to printed statements, you may change back at no cost. You will
need to call the Credit Union at 402-571-8444 or toll free at 866-314-2328 to
let us know you want to change back to a printed statement.
Q: Do I need to be enrolled
in HAFCU Home Access to receive eStatement?
A: Yes, to ensure the security of membership information, HAFCU Home
Access requires an account number and password to access eStatements. That
password is first assigned by the Credit Union then changed by you.
Q: How do I sign up for
eStatements?
A: First, if you have not requested an account on HAFCU Home Access, you
will need to do so. Once you're live with HAFCU Home Access, you can go to the
Statement Tab above your account information
Q: What accounts are eligible
to receive eStatements.
A: eStatements are currently available for all accounts at the credit
union, including loans.
Q: Is there a cost associated
with receiving eStatements?
A: No. eStatements are FREE to HAFCU members who are signed up with Home
Access.
Q: Can I have my eStatement
notification sent to multiple email addresses?
A: No, at this point, we can only send your notification to one email
address.
Q: Do I need any special
software to view my eStatements?
A: The statement requires Internet Explorer 4.0 or Netscape 4.77 or 6.0.
Q: How can I view eStatements
from previous months?
A: Once you sign up, you will be able to view your statement history the
following month. A maximum of 1 year history will accumulate for retrieval.
Q: How can I switch back to
paper?
A: Contact one of our member service representatives at the credit union.
Q: How secure are
eStatements?
A: We do not send your actual statement through email, but we send you an
email notification that your eStatement is available to you online. You must
then log into your HAFCU Home Access account where that information is stored.
Q: Who do I call if I have a
question about my eStatement?
A: If you have any questions concerning your eStatement, please call the
Credit Union and anyone will be able to assist you at 402-571-8444 or toll free
at 866-314-2328.
Log on to
Home
Access
Now you will be able to do your
banking 24x7. Check balances, find out the amount of your last deposit, see what
checks have cleared, transfer money, or request a check for withdrawal.
Drop by the credit union to sign
up or call us at 571-8444 or Toll Free at 1-866-314-2328 and
we will be glad to mail you the form for
Home Access.
Or, fill out the application
on our web site, print it out, sign and mail or fax it to us. We'll notify you
when Home Access is activated for you.
Its like having your own personal
branch right in your home.
Best of all it's FREE!
Log
on to our Home Access